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Why AI won’t replace change practitioners—but it will demand they evolve. Artificial intelligence is redefining the way organisations operate, make decisions and interact with their people. Its impact on change management—the discipline tasked with ensuring people adopt change effectively—is no exception. But as AI capabilities grow, so too does the question: is AI a tool […]

In many organisations, large-scale change initiatives are often driven by data, technology or operational imperatives. Yet, amidst the focus on metrics and systems, the human aspect frequently gets sidelined. This oversight can significantly derail the success of transformation efforts. HR is uniquely positioned to act as the bridge between leadership and frontline staff, ensuring that […]

As organisations grapple with shifting market demands, the concept of capability building has become more than just a buzzword. It is now a strategic imperative for businesses aiming to stay relevant, competitive and resilient. At the centre of this initiative is Human Resources (HR), a function uniquely positioned to identify skill gaps, foster continuous learning […]

Transformation efforts often fail not because of poor execution, but because of misalignment. Strategy is set at the top, execution is pushed through operational teams and data is collected somewhere in between—but rarely do these elements connect in a coherent, end-to-end loop. Organisations spend significant time and resources developing new operating models, launching change initiatives […]

Change fatigue happens when employees are overwhelmed by continuous organisational changes. Left unaddressed, it leads to disengagement, burnout and resistance, which undermines even the most well-intentioned change initiatives. This is especially common when changes are frequent, poorly communicated or lack clear purpose. According to research, 44% of HR leaders and 71% of employees report feeling […]